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nichePublic previewPublished 20 May 2026

Conducting user interviews

The market for conducting user interviews, a critical component of UX research, is experiencing significant growth driven by the increasing demand for digital products and services. While established players offer comprehensive solutions, users frequently encounter challenges related to participant recruitment, data analysis, communication of insights, and the high cost of existing tools for smaller teams. There's a clear opportunity for innovative software solutions that address these pain points, especially those leveraging AI to enhance efficiency and mitigate biases.

Score

6/10

Verdict

Worth Exploring

Sources

46

Top public complaints

Difficulty Recruiting the Right Participants

High

Slow Research Progress & Time Constraints

High

Challenges in Data Analysis & Overload

High

Sample user voices

"Pricing can be high for smaller teams."

"The first difficulty you may come across during your UX research is recruiting the right participants."

Complaints

8

Voices

7

Gaps

6

Competitors

10

Sources

91

Ideas

4

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