Public Library Systems
Public Library Systems face significant challenges, primarily driven by the exorbitant and restrictive costs of digital content (e-books, audiobooks, streaming) from major vendors like OverDrive and Hoopla. Despite skyrocketing digital usage, library budgets are stagnant, leading to financial strain and difficult decisions. Existing digital content apps also suffer from reliability and user experience issues, while libraries grapple with increasing book challenges and the need for improved accessibility.
Score
3/10
Verdict
Niche Play
Sources
49
Top public complaints
Exorbitant Costs and Restrictive Licensing for Digital Content
HighStagnant Budgets Amidst Soaring Digital Usage
HighPoor Functionality and User Experience of Digital Apps
MediumSample user voices
"The average cost for an eBook is around $40, and for an audiobook, it's about $73, and we have to renew these licenses regularly."
"Libraries pay much more for ebooks and audiobooks than you would pay for a digital or physical book. This means we can't purchase as many copies!"
Complaints
6
Voices
13
Gaps
6
Competitors
11
Sources
91
Ideas
5
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