Retail point-of-sale
The Retail Point-of-Sale (POS) market is massive and growing, driven by increasing non-cash transactions and demand for integrated management systems. Despite numerous existing solutions, businesses frequently encounter systemic issues like system downtime, slow transactions, high fees, poor customer support, and limited customization, indicating a strong need for more reliable and user-centric software solutions.
Score
6/10
Verdict
Worth Exploring
Sources
45
Top public complaints
System Downtime & Freezes
HighSlow Transactions & Checkout Bottlenecks
HighPayment Glitches & Declined Cards
MediumSample user voices
"We have to restart computer every 20 min as connection to the scanner scale , touchpad and printer lost one after another."
"TOAST support it very poor. We struggled to get payment terminals working correctly. Our customer facing team needs to deal with 3 to 5 ..."
Complaints
8
Voices
7
Gaps
6
Competitors
23
Sources
78
Ideas
3
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