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nichePublic previewPublished 18 May 2026

Selling digital courses

The market for selling digital courses is massive and growing, but creators face significant challenges including declining sales for traditional models, platform issues like poor UI/UX and customer service, and the struggle to create high-quality content amidst a flood of AI-generated material. While many platforms exist, specific pain points present opportunities for niche software solutions.

Score

6/10

Verdict

Worth Exploring

Sources

51

Top public complaints

Poor Customer Service and Support

High

Outdated or Poor User Interface/Experience (UI/UX)

Medium

High Pricing Relative to Perceived Value

Medium

Sample user voices

"I did not typically have the best response with customer service - it wasn't bad though, it just wasn't good."

"But over the years, the company felt more focused on acquiring new customers instead of supporting veterans like me."

Complaints

8

Voices

11

Gaps

6

Competitors

10

Sources

87

Ideas

4

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